How One Mistake Crashed 60 Dental Offices (ft. Reuben Kamp) - JACD #24

Written By Alex Kantor

Show Notes

00:00:00 - Gen Z and the Future of Work
00:00:35 - Introducing Ruben: Our IT Expert
00:01:53 - The Importance of IT Security
00:03:04 - Understanding the Risks of Hacking
00:05:52 - Anatomy of a Hack: How It Happens
00:06:15 - Compassion for Front Desk Staff
00:07:40 - The Consequences of Ransomware
00:08:03 - Real-Life Example of a Hack
00:10:30 - Exfiltration: A New Threat
00:11:45 - The Importance of Backups
00:14:07 - Common Backup Mistakes
00:15:47 - The Need for Professional IT Support
00:18:50 - The Impact of Ransomware on Practices
00:20:13 - Remote Access Tools: Safety Concerns
00:22:00 - The Role of AI in Security
00:23:02 - Technology and Staffing Challenges
00:28:07 - The Future of AI in Dentistry
00:30:48 - Innovations in Patient Interaction
00:35:27 - The Potential of Recording Conversations
00:38:21 - Conclusion and Final Thoughts

Alex Kantor
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The $50,000 Lesson That Changed How I Protect My Practice (ft. Carrie Millar and Tessa Pope) - JACD #23