The $50,000 Lesson That Changed How I Protect My Practice (ft. Carrie Millar and Tessa Pope) - JACD #23

Show Notes

00:00:00 - Introduction to the Podcast
00:00:21 - ADA Compliance and Website Lawsuits
00:02:02 - Insurance and Legal Concerns
00:03:47 - Guest Introduction: Carrie and Tessa
00:04:11 - Frequency of ADA Compliance Lawsuits
00:05:49 - Intentional Lawsuits and Legal Tactics
00:07:04 - Compliance in New vs. Old Offices
00:08:37 - Liability for Office Compliance
00:09:06 - Rise of Cyber Attacks on Dental Offices
00:10:03 - Cyber Attack Timing and Tactics
00:12:01 - Ransom Negotiations and Insurance
00:14:28 - Personal Experience with Cyber Attacks
00:15:07 - Importance of Cyber Insurance
00:18:03 - Password Management and Security
00:20:08 - Funds Transfer Fraud and Employee Payments
00:21:21 - Cybersecurity Claims and Coverage Gaps
00:24:32 - Consequences of Cyber Attacks on Patient Records
00:27:08 - Business Interruption Insurance
00:29:01 - Cyber Claims vs. Other Claims
00:30:08 - Severity of Malpractice Claims
00:32:19 - Insurance Coverage and Legal Liability
00:34:02 - Underinsurance and Legal Risks
00:39:21 - Tail Insurance and Coverage Options
00:41:01 - Occurrence vs. Claims Made Policies
00:43:57 - DSO Insurance and Coverage Implications
00:45:17 - Complications with Multiple Insurance Carriers