Why Dentists Turned on Former ADA President ft. Dr. Brett Kessler - JACD #80

Links

If your “systems” only work when one person remembers to remind everyone, they’re not really systems yet. That’s why Alex created Milo — a simple checklist app to help dental teams assign, repeat, and track the recurring work that keeps the office running. Check it out at https://startmilo.com

Show Notes

02:34 – Brett Kessler Responds to the DSO Backlash What actually happened after the Facebook post that set dentists off.
12:14 – Why Private Equity and Dentistry Don't Mix The fundamental conflict between investor returns and patient care.
16:05 – The Promise vs. Reality of DSO Deals Why some dentists feel misled by the financial projections.
25:28 – Can Fee-for-Service Work Anywhere? Eric and Brett debate whether location or communication matters more.
33:15 – Dentists Tried Building Their Own Insurance Company The Colorado experiment that couldn't compete with Delta Dental.
35:34 – Why Only 6% of Patients Hit Their Annual Maximum The surprising statistic that explains a lot about dental insurance.
51:00 – Why Is Insurance Verification So Painful? The blunt answer to a question every dental office has asked.
55:00 – Should Implants Be Considered Essential Healthcare? What other countries are doing differently when it comes to dental benefits.
01:03:48 – When One Year Feels Like a Long-Term Employee How staffing and retention have changed for practice owners.
01:08:07 – The Insurance Reform Battle Most Dentists Never See Why changing the system is much harder than most dentists realize.