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Having systems in place is one thing...
Making sure your team actually follows them is another. That's why Alex created Milo, an app that bridges the gap between having systems and actually getting things done. With checklists, recurring tasks, and built-in accountability, Milo helps turn your processes into action. Learn more at https://startmilo.com
Show Notes
00:51 Welcome + the friend who fired the same employee
03:15 How we found our own office manager stealing
05:42 The shoebox mistake when you go to the police
10:10 The insurance claim most dentists miss
20:25 Background checks: 1 in 4 adults has a record
25:29 The "super employee" red flags
28:48 How she stole and justified it
32:28 No vacations, no cross-training
34:29 Collusive fraud
35:58 Division of duties: the control that stops most thieves
40:01 Why thieves fear outside advisors
45:29 Why DSOs are vulnerable
