How to Train Associates to Produce Like an Owner ft. Dr. Spencer Greer - JACD #83

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Show Notes

03:03 – Why are you hiring an associate? Eric, Alex, and Spencer explain the different reasons practice owners bring on associates—and why having a clear purpose matters.
07:00 – The 3 things every associate actually wants Spencer shares his "three-legged stool" framework for building associate positions that people never want to leave.
11:10 – How to keep associates from looking elsewhere Why paying associates well, avoiding production battles, and supporting their success creates long-term loyalty.
15:10 – The freedom owners dream about Spencer explains how great associates allowed him to spend more time with his family while his practices continued to thrive.
18:55 – Does owning a practice really make sense anymore? The group debates whether ownership is worth the additional stress when associates can earn exceptional incomes.
22:55 – How to spot a great associate during the interview Spencer discusses the personality traits, mindset, and cultural fit he looks for before making a hire.
29:00 – AI, contracts, and today's new associate challenges A conversation about ChatGPT reviewing employment contracts and why confidence matters during negotiations.
34:15 – Why owners accidentally push associates away Spencer explains common mistakes owners make, from restrictive contracts to competing with their own associates.
36:00 – The simple phrase that builds trust with patients Spencer shares how one sentence during treatment presentations helps transfer patient confidence to associates.
47:40 – The biggest lesson for practice owners Final thoughts on treating associates like long-term partners instead of employees and why everyone wins when they succeed.